The Level 4 Diploma is a knowledge-based vocational qualification. It is aimed at equipping learners with the working within the hospitality and tourism sectors as manager seeking promotion to improve their knowledge and qualifications or who wish to prepare to move into a higher level of learning. Normally, learners undertaking this qualification should be involved in managing others, for example, a Deputy General Manager, Front Office Manager, Operations Manager or Unit Manager in the hospitality and tourism sectors.
The Level 4 Diploma provides an enhancement of business and management skills already acquired in a supervisory role, where a manager at this level will work with greater responsibility and autonomy in their role as leaders of a small team or department and manage the Business in Hospitality and Tourism. The diploma includes the following units:
Learners should either be working in or aspiring to join the hospitality or tourism industries, having acquired supervisory experience from working in other sectors. They should normally have:
The Diploma qualifications are assessed both electronically and through paper-based examination.
We operate the following grading scheme in respect of assessments undertaken through multiple choices questions:
|A||Marks of 90% to 100%||Extensive / detailed knowledge of the subject matter.|
|B||Marks of 80% to 89%||Broad knowledge of the subject matter.|
|C||Marks of 70% to 79%||Adequate but not complete knowledge of the subject matter.|
|D||Marks of 60% to 69%||Basic grasp of subject matter.|
|E||Marks of 50% to 59%||Minimal grasp of subject matter.|
|Referred||Marks below 49% Poor grasp of subject matter.||Marks below 49% Poor grasp of subject matter.|