Communication Skills for Nurses

Who is the course for?
This course is for nurses and related medical support staff such as health visitors, paramedics or ambulance staff. It is designed for non-native speaking nurses who have come to the UK to work, and also those who intend to work in an international setting, such as cruise ships.

How will this course help?
This course is based the spoken language skills you need for the workplace, and will build confidence in using English in a medical environment.
Participants will develop their skills of expression and pronunciation, and gain a better understanding of colloquial English, to enable a more fluent, clear and effective dialogue between nurse and patient or colleague.

Topics and language from a range of options: 

• Putting the patient at ease
• Using simple English to explain processes and procedures (e.g. treatment plans)
• Improving your pronunciation
• Asking questions – taking a medical history
• Checking and clarifying symptoms
• Dealing with sensitive situations
• Dealing with difficult patients
• Understanding different accents
• Culture and behaviour – understanding cultural differences
• The NHS – healthcare in the UK
• Medical contexts: hospitals, GP surgeries, the private sector, etc.